Enquiries
From a family's first message to a client, in one approval
Put the enquiry form on your website. The assistant reads each message, sets out the care needed, the hours and what still needs asking, then waits for a person to say yes.
CareOpsAI is the operations platform for home healthcare, nursing and caregiver agencies in the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman. Family enquiries, caregiver licences and visas, and daily rotas in one calm place.
Why we built it
Coordinators spend their days on WhatsApp threads, licence renewals and visa dates. That time belongs to the families you serve, and the caregivers who serve them.
The product
Enquiries
Put the enquiry form on your website. The assistant reads each message, sets out the care needed, the hours and what still needs asking, then waits for a person to say yes.
Licences & visas
Professional licences, residence visas, national ID, BLS and training certificates: track the documents your regulator asks for, with reminders before anything lapses.
Safer rotas
An expired or unchecked document stops a caregiver being assigned, and the screen says exactly why.
Matching
Match on language, gender, skills and the family's own preferences, so a mother who asks for a female, Arabic-speaking caregiver gets one.
Your team
Weekly availability, leave and extra cover, visit check-ins from the mobile app, and alerts when a visit is missed.
For the Gulf
We set up your agency for your country on the onboarding call: local time, and the licence, visa and ID types your regulator expects.
Some health data rules in the Gulf expect records to stay in-country. Run CareOpsAI in our cloud, or on a server you choose in your own country.
The database itself keeps every agency’s records apart, and every change is kept in an audit log.
Building with our founding agencies
Founding agencies decide the order. Tell us which matters most to you.
In healthcare, the judgement has to be a person's. So we built the AI to take the typing off your hands, and to hand every decision back to you.
Every suggestion waits for a person to approve, change or turn it down. Nothing is saved behind your back.
Names, phone numbers, emails and addresses are removed before anything reaches the model.
Low-confidence suggestions go to the top of the queue, marked for a closer look.
It may flag a concern for a manager. It never draws a conclusion about safeguarding, health or employment.
Founding agency programme
We are taking a small number of agencies in each Gulf country. Your data stays yours, and you can export all of it whenever you like.